Terms and Conditions

terms and conditions

The particular terms of your contract are detailed in the documents you received when you originally registered for our services, as well as on our website.

Please keep in mind that these terms and conditions are particular to the service being provided; for example, the terms and conditions for lines and calls may differ from those for telephone system rentals. Please contact us if you are unsure which terms and conditions apply to your contract.

Contract lengths may also differ depending on the minimum term you agreed to at the start of your service providing. The lengths of our regular contracts are 12, 24, 36, 48, 60, 72, or 84 months. Please contact us if you have any questions concerning your contract.

Please email your requests to hello@intouchcomms.co.uk if you can’t locate the terms you’re looking for.

To view our Terms and Conditions in downloadable format please click the links below.


Master Terms and Conditions

Managed IT Terms and Conditions 

Hosted Telephony Services Terms and Conditions

Network Services Agreement

Data Network Connectivity Services Terms and Conditions

Mobile Terms and Conditions 

GDPR Privacy Policy

Fair Usage Intouch Communications

Should you have any queries or concerns regarding these changes, please contact a member of our customer services department or email hello@intouchcomms.co.uk

Intouch Communications constantly strives to deliver the best solutions possible utlialising the latest technologies availible. The continued repeat business and customer recommendations from companies impressed by our abilities to provide high quality solutions delivered on time and within budget had resulted in our continued expansion and imporvement.In the ever changing world of communications you want to be assured that you are partnered with a company who will look after and constantly review the solutions available to you today, and in the future.

We currently offer our services throughout; Basingstoke, Birmingham, Bournemouth, Brighton, Bristol, Camberley, Croydon, Farnborough, Farnham, Guildford, Hampshire, Kingston, Newbury, Oxford, Portsmouth, Reading, Slough, Southampton, Surrey, Woking and further afield.

Intouch Communications is one of the leading VoIP providers for businesses, delivering a range of carefully selected award winning hosted VoIP solutions as well as a comprehensive range of telecommunication and IT services ranging from basic business phone lines and calls packages through to complex business telephone systems and IT solutions. Intouch Communications are business to business telecom service providers, giving specialist advice for each service and guaranteeing a professional solution each and every time.

With agreements in place with the major telephone system manufacturers and communications providers, Intouch Communications can simply and honestly offer you the very best in business telecom services available. Whether you’re looking for low-cost call charges or billing analysis through to complete bespoke business telephone system installations we can assist you, with confidence.

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