What is Gong.io Phone System Integration?
Gong.io phone system integration connects your communication tools with Gong.io’s conversation intelligence platform. Automatically capture and analyze sales calls to gain actionable insights, improve team performance, and close more deals.
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Automation
at Its Best
Automate routine tasks, boost productivity, and stay focused on what matters most
Experience the power of automation as your phone system seamlessly integrates with Gong.io. From call logging to task creation and reporting, every step is optimized to save time and reduce errors. With smart workflows, your team can focus on high-value activities while the system handles the rest.
Getting in touch with our team is easy.
We’re on hand &
ready to help.
One of our experts will contact you as soon as possible.
Getting in touch with our team is easy.
We’re on hand &
ready to help.
One of our experts will contact you as soon as possible.
Supported Phone Systems and Providers
We support integrations with a wide range of phone systems, including:
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RingCentral
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Zoom Phone
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Twilio
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8x8
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Dialpad
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Aircall
Custom Integrations Available: If your phone system is not listed, our team can build a custom integration to meet your needs.
Key Features of Gong.io Integration
Automatic Call Recording and Logging
- Automatically record and log all calls made through your phone system, ensuring no insights are missed.
Performance Dashboards
- Monitor team performance through Gong.io’s advanced dashboards, identifying top performers and areas for growth.
Call Sync with CRM
- Link call recordings and insights to your CRM (e.g., Salesforce, HubSpot), keeping all customer data centralized.
Real-Time Coaching Opportunities
- Receive real-time prompts and insights during calls to guide reps toward better outcomes.
AI-Driven Conversation Analytics
- Analyze calls for keywords, sentiment, talk-to-listen ratios, and other key metrics to identify opportunities for improvement.
How It Works?
1
Initial Assessment
We evaluate your current phone system and NetSuite setup to understand your needs.
2
Integration & Configuration
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Connect your VoIP provider (e.g., RingCentral, Twilio, 8x8) or PBX system with NetSuite.
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Configure call logging, click-to-call, and reporting features.
3
Testing & Training
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Conduct comprehensive testing to ensure smooth operation.
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Train your team on how to use the integrated system efficiently.
4
Ongoing Support
Provide training to your sales team on utilizing Gong.io insights effectively.
Offer ongoing technical support and updates to keep your system optimized.
Voice
The complete business phone system
Set up new phone lines and custom call routing in minutes for teams around the world. All you need is the app.
Video
Powered video meetings
Meet in HD and never take notes again. Intouch’s video meetings have HD call and video quality with the ability to record meetings .
Messaging
Unlimited team messaging
Collaborate 1:1 or get organised in messaging channels for any project, topic or team.
Where work comes together