On Hold Marketing
Simple, smart, and affordable with instant setup & award-winning care – ideal for freelancers, startups & small businesses.
Telephone hold music
What is the best hold music for your business? Choose from a range of styles from calm, slow-paced tunes to more energetic tracks. Remember your telephone hold music could be your customer’s first experience of your company so be sure to go through all the options and pick the best hold music for your needs.
On hold marketing voice options
Basic Sample Script
Thanks for calling *COMPANY NAME*, you are currently on hold. Don’t worry, a member of our team will soon be with you.
*COMPANY NAME* offers market-leading services at highly competitive rates, winning provider of the year 3 years in a row. *COMPANY NAME* keeps an extensive inventory of parts and consumables and offers nationwide next-day delivery. Our complete range of products and services can be found on our website www.*COMPANY NAME*.com
Thank you for your patience, we are experiencing higher call volumes than usual. We know you are waiting and will be with you shortly.
Our opening hours are from 8.30 am to 5.30 pm from Monday to Friday and 10.30 am to 4.30 pm on the weekend. You can find our holiday opening times on our website www.*COMPANY NAME*.com
Your call is important to us, please continue to hold and we will be with you soon.
BASIC PLUS SAMPLE SCRIPT – UP TO 300 WORDS.
Welcome to *COMPANY NAME* car dealership. You are currently on hold. Don’t worry, a member of our team will soon be with you.
*COMPANY NAME* specialises in supplying a massive range of new and used vehicles. Whether you’re looking for a small economy car, a large minibus, or anything in between, we have all bases covered. And now we’re offering a wide range of commercial vans and vehicles too.
All of our used vehicles come with 12 months warranty and tax, as well as money off vouchers towards future repairs and services!
There’s never been a better time to buy a new car with the new government scrappage scheme offering huge savings on all new cars. We also offer great rates for part exchanges and can now offer 0% finance so buying quality second-hand doesn’t have to cost the earth.
Thank you for continuing to hold, our staff knows you are waiting and are working to get to your call.
Are you looking for a new car but don’t want to buy a brand new one? We have a huge selection of barely used and low mileage cars from many manufacturers in stock. Our low price guarantee means we can offer our vehicles at highly competitive prices when compared to the competition.
We’re sorry to keep you waiting, we are experiencing unusually high call volumes. We know you are waiting and will be with you shortly.
*COMPANY NAME* is more than just a showroom. Did you know that we have a team of technicians who carry out MOTs, services, and repairs? Our fully trained and dedicated team helps us ensure we deliver the best service possible.
*COMPANY NAME* is your one-stop shop for all your motoring needs. Fast, friendly, and local!
DAYTIME INTRODUCTORY PROMPT
Thanks for calling *COMPANY NAME*. Please select from the options so we can direct your call effectively
For the sales department please press 1
For customer services please press 2
For payments and accounts please press 3
For logistics please press 4
Please dial 0 for any other inquiries
NIGHT TIME MESSAGE
Thanks for calling *COMPANY NAME*. We are currently closed. Our opening times are 8.30 am to 5.30 pm from Monday to Friday and 10.30 am to 4.30 pm on weekends. If you would like one of our team to get back to you, please leave a message after the tone.
On Hold Marketing fAQS
You can play recorded messages to your callers while they are on hold. You can tell your callers where they stand in the queue, information about the business, and special offers.
When your lines are busy, using on-hold messages is a great method to keep callers waiting. When callers are placed on hold in silence, 75% of them will hang up after 60 seconds, compared to staying on hold for more than 3 minutes when they are given information.
Your call volume will determine how long you’re on-hold messages are. A fair rule of thumb would be between 30 seconds and 2 minutes. But keep in mind that consumers don’t want to hear the same message over, so strive to have a diversity of messages and calls to action.
Using a business like Intouch Communications is the simplest method to begin using on hold marketing. In audio marketing, we are professionals. We can build a personalised welcome message for your company that will immediately give the caller a sense of positivity and professionalism.
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