On Hold Marketing
Simple, smart, and affordable with instant setup & award-winning care – ideal for freelancers, startups & small businesses.
Telephone hold music
What is the best hold music for your business? Choose from a range of styles from calm, slow-paced tunes to more energetic tracks. Remember your telephone hold music could be your customer’s first experience of your company so be sure to go through all the options and pick the best hold music for your needs.
On hold marketing voice options
Basic Sample Script
Thanks for calling *COMPANY NAME*, you are currently on hold. Don’t worry, a member of our team will soon be with you.
*COMPANY NAME* offers market-leading services at highly competitive rates, winning provider of the year 3 years in a row. *COMPANY NAME* keeps an extensive inventory of parts and consumables and offers nationwide next-day delivery. Our complete range of products and services can be found on our website www.*COMPANY NAME*.com
Thank you for your patience, we are experiencing higher call volumes than usual. We know you are waiting and will be with you shortly.
Our opening hours are from 8.30 am to 5.30 pm from Monday to Friday and 10.30 am to 4.30 pm on the weekend. You can find our holiday opening times on our website www.*COMPANY NAME*.com
Your call is important to us, please continue to hold and we will be with you soon.
On Hold Marketing fAQS
You can play recorded messages to your callers while they are on hold. You can tell your callers where they stand in the queue, information about the business, and special offers.
When your lines are busy, using on-hold messages is a great method to keep callers waiting. When callers are placed on hold in silence, 75% of them will hang up after 60 seconds, compared to staying on hold for more than 3 minutes when they are given information.
Your call volume will determine how long you’re on-hold messages are. A fair rule of thumb would be between 30 seconds and 2 minutes. But keep in mind that consumers don’t want to hear the same message over, so strive to have a diversity of messages and calls to action.
Using a business like Intouch Communications is the simplest method to begin using on hold marketing. In audio marketing, we are professionals. We can build a personalised welcome message for your company that will immediately give the caller a sense of positivity and professionalism.