On Hold Marketing And Telephone Hold Music

BASIC SAMPLE SCRIPT – UP TO 150 WORDS.

Thanks for calling *COMPANY NAME*, you are currently on hold. Don’t worry, a member of our team will soon be with you.

*COMPANY NAME* offers market leading services at highly competitive rates, winning provider of the year 3 years in a row. *COMPANY NAME* keeps an extensive inventory of parts and consumables and offer nationwide next day delivery. Our complete range of products and services can be found on our website www.*COMPANY NAME*.com

Thank you for your patience, we are experiencing higher call volumes than usual. We know you are waiting and will be with you shortly.

Our opening hours are from 8.30am to 5.30pm from Monday to Friday and 10.30am to 4.30pm on the weekend. You can find our holiday opening times on our website www.*COMPANY NAME*.com

Your call is important to us, please continue to hold and we will be with you soon.

BASIC PLUS SAMPLE SCRIPT – UP TO 300 WORDS.

Welcome to *COMPANY NAME* car dealership. You are currently on hold. Don’t worry, a member of our team will soon be with you.

*COMPANY NAME* specialise in supplying a massive range of new and used vehicles. Whether you’re looking for a small economy car, a large mini bus or anything inbetween, we have all bases covered. And now we’re offering a wide range of commercial vans and vehicles too.

All of our used vehicles come with 12 months warranty and tax,as well as money off vouchers towards future repairs and services!

There’s never been a better time to buy a new car with the new government scrappage scheme offering a huge saving on all new cars. We also offer great rates for part exchanges and can now offer 0% finance so buying quality second hand doesn’t have to cost the earth.

Thank you for continuing to hold, our staff know you are waiting and are working to get to your call.

Are you looking for a new car but don’t want to buy brand new? We have a huge selection of barely used and low milage cars from many manufacturers in stock. Our low price guarantee means we can offer our vehicles at highly competitive prices when compared to the competition.

We’re sorry to keep you waiting, we are experiencing unusually high call volumes. We know you are waiting and will be with you shortly.

*COMPANY NAME* are more than just a showroom. Did you know that we have our own team of technicians who carry out MOT’s, services and repairs? Our fully trained and dedicated team help us ensure we deliver the best service possible.

*COMPANY NAME* is your one stop shop for all your motoring needs. Fast, friendly and local!

Please note: IVR Prompts, Auto Attendant and Night Messages are only available in voice only with no music.

DAYTIME INTRODUCTORY PROMPT

Thanks for calling *COMPANY NAME*. Please select from the options so we can direct your call effectively

For the sales department please press 1

For customer services please press 2

For payments and accounts please press 3

For logistics please press 4

Please dial 0 for any other enquiries

NIGHT TIME MESSAGE

Thanks for calling *COMPANY NAME*. We are currently closed. Our opening times are 8.30am to 5.30pm from Monday to Friday and 10.30am to 4.30pm on weekends. If you would like one of our team to get back to you, please leave a message after the tone.

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