On Hold Marketing

Simple, smart, and affordable with instant setup & award-winning care.

The Power of On-Hold Marketing

On-hold marketing is a strategic approach utilised by businesses to engage and inform callers while they wait on the line. By leveraging this downtime, companies can provide valuable information about their products, services, promotions, or upcoming events.

Get Intouch

Telephone hold music

What is the best hold music for your business? Choose from a range of styles from calm, slow-paced tunes to more energetic tracks. Remember your telephone hold music could be your customer’s first experience of your company so be sure to go through all the options and pick the best hold music for your needs.

On hold marketing voice options

Choosing the right voice for your on-hold marketing is just as important. Choose your favourite voice to deliver your messages on hold from our selection of male and female voice-over artists. On-hold marketing can be more than just sales, it’s also an opportunity to provide your customers with important information.

Acoustic

00:00 / 01:56

Atmospheric

00:00 / 01:08

Chillout

00:00 / 02:02

City Life

00:00 / 01:02

Dusk

00:00 / 01:16

Inspiration

00:00 / 02:10

Lazy Sunday

00:00 / 02:28

Clare

Emma

Jen

Karina

Rachel

Rebecca

Steph

Zoe

Anthony

Danny

Mike

Paul

Ross

Scottish Iain

Simon

Max

Rosie

Janine

Steven

Irish Marc

Jake

Trisha

American Tina

Welsh Tom

Irish Judith

Liz

Chris

BASIC PLUS SAMPLE SCRIPT – UP TO 300 WORDS.

Welcome to *COMPANY NAME* car dealership. You are currently on hold. Don’t worry, a member of our team will soon be with you.

*COMPANY NAME* specialises in supplying a massive range of new and used vehicles. Whether you’re looking for a small economy car, a large minibus, or anything in between, we have all bases covered. And now we’re offering a wide range of commercial vans and vehicles too.

All of our used vehicles come with 12 months warranty and tax, as well as money off vouchers towards future repairs and services!

There’s never been a better time to buy a new car with the new government scrappage scheme offering huge savings on all new cars. We also offer great rates for part exchanges and can now offer 0% finance so buying quality second-hand doesn’t have to cost the earth.

Thank you for continuing to hold, our staff knows you are waiting and are working to get to your call.

Are you looking for a new car but don’t want to buy a brand new one? We have a huge selection of barely used and low mileage cars from many manufacturers in stock. Our low price guarantee means we can offer our vehicles at highly competitive prices when compared to the competition.

We’re sorry to keep you waiting, we are experiencing unusually high call volumes. We know you are waiting and will be with you shortly.

*COMPANY NAME* is more than just a showroom. Did you know that we have a team of technicians who carry out MOTs, services, and repairs? Our fully trained and dedicated team helps us ensure we deliver the best service possible.

*COMPANY NAME* is your one-stop shop for all your motoring needs. Fast, friendly, and local!

Please note: IVR Prompts, Auto Attendant, and Night Messages are only available in voice only with no music.

DAYTIME INTRODUCTORY PROMPT

Thanks for calling *COMPANY NAME*. Please select from the options so we can direct your call effectively

For the sales department please press 1

For customer services please press 2

For payments and accounts please press 3

For logistics please press 4

Please dial 0 for any other inquiries

NIGHT TIME MESSAGE

Thanks for calling *COMPANY NAME*. We are currently closed. Our opening times are 8.30 am to 5.30 pm from Monday to Friday and 10.30 am to 4.30 pm on weekends. If you would like one of our team to get back to you, please leave a message after the tone.

Basic Sample Script

Thanks for calling *COMPANY NAME*, you are currently on hold. Don’t worry, a member of our team will soon be with you.

*COMPANY NAME* offers market-leading services at highly competitive rates, winning provider of the year 3 years in a row. *COMPANY NAME* keeps an extensive inventory of parts and consumables and offers nationwide next-day delivery. Our complete range of products and services can be found on our website www.*COMPANY NAME*.com

Thank you for your patience, we are experiencing higher call volumes than usual. We know you are waiting and will be with you shortly.

Our opening hours are from 8.30 am to 5.30 pm from Monday to Friday and 10.30 am to 4.30 pm on the weekend. You can find our holiday opening times on our website www.*COMPANY NAME*.com

Your call is important to us, please continue to hold and we will be with you soon.

Getting in touch with our team is easy.

We’re on hand &
ready to help.

One of our experts will contact you as soon as possible.