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The Ultimate Business Solution
Designed to provide deep insights into your communication infrastructure. In today’s fast-paced business environment, understanding and optimising your telecommunications are essential for staying competitive. With 3CX Call Reporting, you gain access to a suite of powerful tools that empower you to make informed decisions, streamline operations, and deliver exceptional customer experiences.
Unlocking Seamless Efficiency
Experience the power of data-driven communication with 3CX Call Reporting
Gain valuable insights into your business’s call activities, monitor performance in real-time, and optimise operations for enhanced efficiency and customer satisfaction. Whether you’re looking to improve decision-making, streamline workflows, or deliver exceptional service, 3CX Call Reporting has you covered.
Take the first step towards transforming your communication infrastructure by calling us today to get 3CX Call Reporting in place.
Getting in touch with our team is easy.
We’re on hand &
ready to help.
One of our experts will contact you as soon as possible.
Getting in touch with our team is easy.
We’re on hand &
ready to help.
One of our experts will contact you as soon as possible.
Seamless 3CX Call Reporting
What are the benefits?
Click-to-call
Initiate calls directly from Salesforce with a single click and save time and reduce dialing errors, enabling your team to focus on meaningful conversations.
Automatic Call Logging
All calls made or received through 3CX are automatically logged in Salesforce to keep accurate records of interactions for better customer management and analytics.
Screen Pop-Ups
Incoming calls trigger a pop-up with customer details from Salesforce. Agents can quickly personalize conversations and improve response times.
Call Analytics
Access comprehensive reports on call activity directly in Salesforce to monitor performance, identify trends, and make data-driven decisions.
CRM Synchronization
Sync contacts and leads between 3CX and Salesforce automatically and maintain an up-to-date database without manual input, saving time and reducing errors.
Enhanced Collaboration
Integration supports team collaboration with features like call forwarding and conferencing linked to Salesforce activities to improve team coordination and customer satisfaction.
